HVAC & Plumbing Unlimited Reviews
HVAC & Plumbing Unlimited Customer Reviews
Our team at HVAC & Plumbing Unlimited can tell you how good we are, but we know it will mean more to new and prospective customers to hear it from our satisfied friends and neighbors who choose us for all their heating and air conditioning services. We deliver quality work and top-of-the-line products, and our reputation is backed by accreditations from the Better Business Bureau, Angie’s List and Air Conditioning Contractors of America. We are especially proud to be rated highly among local HVAC contractors by Consumers’ Checkbook, a non-profit, non-bias customer resource that provides helpful articles and price comparisons in addition to business ratings. Read our company’s reviews directly from satisfied customers below.
Quote for replacing AC/heating system was competitive with other bids. The president of this family owned and operated company gave good advice. Work crew knew what they were doing, kept work area clean even while working, finished the job in one business day. My husband says they were the most professional crew he has ever encountered.Sara H., Arlington, VA
From the time we bought our house we have enlisted the help of HVAC & Plumbing Unlimited. They gave us a fair, inexpensive analysis of the current heating system in the house we were about to purchase so we could plan for potential expenses in the future. The fee for their independent assessment was less than $100. The young lady who answers the phone always finds a solution that fits my busy schedule and she is always quick to call you back to prepare you for when the tech is going to be there. All of the techs have come to our home professionally dressed, personable, very smart and well versed in what they are doing, and are very honest and fair. We have gone through many companies and HVAC & Plumbing Unlimited has been by far the best. We would never trust another company at this point other than HVAC & Plumbing Unlimited. Recently, Ned came to our house to repair our system. Not only was he super nice and answered my millions of questions, but he was clean, quick, and willing to explain what the issue was to the warranty company- something I consider as him going out of his way to make sure that I as the customer was satisfied. Lastly, for Northern Virginia, I feel as though their rates are more than fair and cost effective! Ned and all the other techs must receive exceptional training- or HVAC’s hiring process is just that good at hiring amazing technicians. I couldn’t recommend this company more!Hank B., Springfield, VA
HVAC & Plumbing Unlimited is the most reliable and trustworthy partner we work with.Carlyle Towers, Alexandria, VA
I came home on a hot Sunday evening in June from a 4 day trip to Boston. I noticed the air conditioner was blowing warmish air and the outside AC fan was not turning! I called HVAC & Plumbing Unlimited, it rang once and an actual technician answered! He explained everything to me about after hours calls, prices, etc…(he was willing to come out 50 miles on a Sunday evening but I couldn’t afford it) and what he did do that was so unexpected was troubleshoot everything with me over the phone to see if it was just a quick fix! I couldn’t believe how generous he was with his information. Anyway, no luck – I needed a tech to come out to the house. We arranged for an appointment at 5pm the next day (Monday) but 6:45 I was melting and didn’t sleep at all – I needed AC ASAP. So I called again, same number, same thing – one ring, picked up! I was totally expecting to leave a message. The same tech said that he would have someone from the office call me right away to reschedule, he totally understood my situation! About 5 minutes later the OWNER called to tell me that someone would be there between 10am and 12pm. I repeat, the owner called me before 7am on a Monday morning to tell me they could accommodate my request! What a surprise! At 9:50 the HVAC & Plumbing Unlimited van pulled up and he was completely done and out the door by 11:15. Success! I had my AC back! The technician knew the system, understood the company’s business arrangements, he explained everything that he was doing, was professional, clean, spoke clearly and professionally to me and I could read his writing on the invoice. His suggestions were only suggestions – he made sure I knew what my options were but let me make up my mind w/o any pressure. I ended up getting a maintenance contract for a great price and peace of mind.Karen W., Arlington, VA
Jamie Durand came out today. He cleaned out the pilot assembly and replaced the thermal couple (at no charge since it was an estimate). This took all of 10 minutes and the furnace is humming along. He couldn’t believe that three other contractors had come out here and left us with no heat instead of performing such a simple fix. We don’t need to replace the furnace right now, but when we do, we’ll go with them. I have already passed their contact info. to another friend. BTW, their estimate beat out three other companies.Christina Z., Arlington, VA